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Response time
Within 2 business days
Mon – Fri, 10 AM – 6 PM IST
What to include in your email
To help us resolve your issue quickly, please include the following when you write to us:
- Your registered email address
- A clear description of the issue or question
- For billing issues: your transaction/order ID
- For technical issues: the tool or feature name and what you expected vs. what happened
- Screenshots or screen recordings, if relevant
Common topics
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, our designated Grievance Officer can be reached at:
Grievance Officerharshz Support Team
Emailask@harshz.com
Subject lineGrievance — [brief description]
Response timeWithin 30 days of receipt
Please use the subject line format above when writing to the Grievance Officer so your complaint is routed correctly and acknowledged promptly.