Legal
Privacy Policy
Last updated: April 28, 2026
1. Introduction
harshz ("we", "our", or "us") operates the website harshz.com and its sub-pages (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
We are committed to protecting your privacy in compliance with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008, along with other applicable laws of India.
2. Information We Collect
Information you provide directly
- Account registration details (name, email address, password)
- Profile information you choose to add
- Files and documents you upload to use with our tools (zPlayer, GRIHA, LCC, etc.)
- Communications you send us (support requests, feedback)
- Payment information (processed securely through our payment partners; we do not store card details)
Information collected automatically
- Log data: IP address, browser type, pages visited, time and date of visit
- Device information: hardware model, operating system, unique device identifiers
- Usage data: features used, tool interactions, session duration
- Cookies and similar tracking technologies (see Section 6)
Information from third parties
If you sign in via a third-party authentication provider (e.g., Google), we receive basic profile information such as your name and email address as permitted by your settings on that service.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information (receipts, invoices)
- Send account and service notifications
- Respond to your comments and questions
- Send marketing communications (only with your consent; you may opt out at any time)
- Monitor and analyse usage patterns to improve user experience
- Detect and prevent fraudulent or unauthorised use of the Service
- Comply with legal obligations
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist us in operating the Service (e.g., Supabase for database and authentication, payment processors such as Razorpay / Cashfree / PhonePe Business for billing). These parties are contractually bound to keep your data confidential.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality agreements.
- With your consent: In any other case, only with your explicit prior consent.
5. Data Storage and Security
Your data is stored on secure servers. We implement industry-standard technical and organisational measures including encryption in transit (TLS/HTTPS), access controls, and regular security reviews to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Files you upload to tools like zPlayer are processed locally in your browser wherever possible and are not permanently stored on our servers unless you explicitly save a project. API keys you provide (e.g., Gemini API key for OCR) are stored only in your browser's localStorage and are never transmitted to our servers.
Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
6. Cookies
We use cookies and similar tracking technologies to operate the Service, remember your preferences (e.g., theme settings), and analyse usage. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.
We use the following types of cookies:
- Essential cookies: Required for authentication and session management
- Preference cookies: Remember your settings (theme, API keys stored locally)
- Analytics cookies: Help us understand how the Service is used
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your account and associated data
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us at ask@harshz.com.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer harshz Support Team
Email ask@harshz.com
Response time Within 30 days of receipt of complaint
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Service or by email. Your continued use of the Service after the effective date of any change constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at ask@harshz.com.
